Contact Us

Customer Service

Phone: 815.489.2114
Email our Customer Service Department
 

24 Hour Phone Banking

Local. 815.489.2110
Toll free. 888.285.7171
 

Credit Card Customer Support

Visa® or MasterCard® Credit Card Contact Information

  • For credit card numbers beginning in 4366: 877.954.0190.
  • For credit card numbers beginning in 4009: 800.883.0131.

Check / Debit Cards Contact Information

  • Lost or stolen Visa Check or Debit Cards - 800.554.8969.
  • Visa Check or Debit 24 hour support line - 800.262.2024
     

 
Locations and Hours
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